Kaya Great Northern Hotel
Registered address: Kaya Great Northern Hotel, King’s Cross St Pancras International Station, Pancras Road, London, England, N1C 4TB
This privacy notice applies to the following websites:
About this policy
Kaya Great Northern Hotel is committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible way. This policy explains how we collect, use, and safeguard your data, including when:
- You use our websites
- You make a booking through our website
- You make enquiries on our website
- You use our public access Wi-Fi
Definition of Personal Data
Personal data refers to any information that identifies an individual, directly or indirectly. By providing your personal data, you agree that it may be used in accordance with this policy.
Data Collected
We collect information in various ways, such as when:
- You make a booking
- You visit our restaurants or bars (e.g., preferences, allergies)
- You make an enquiry
- You sign up to marketing emails
- You use our Wi-Fi
- You browse our websites
We generally keep this data for a minimum of 24 months after your last visit, unless we are required by law to retain it longer.
How We Use Your Information
We only use your personal data for legitimate purposes, such as:
- Internal record keeping
- Sending booking confirmations and post-visit feedback
- Improving our products and services
- Sending marketing communications (where you have opted in)
- Customising website content
- Evaluating promotions and business initiatives
Who Has Access to Your Information
We do not sell, distribute, or lease your personal information to third parties. Your data may be shared only with service providers who deliver services on our behalf, such as:
- Oracle – Hotel reservations
https://www.oracle.com/legal/privacy/index.html - OpenTable – Restaurant reservations
https://www.opentable.co.uk/legal/privacy-policy - Mailchimp – Marketing emails
https://mailchimp.com/about/security/ - Fydelia – Public access Wi-Fi
https://www.fydelia.com/privacy-policy/ - D3R – Digital services
https://d3r.com/privacy-policy - Kaya Hotels & Resorts
https://kayahotels.com/en/kisisel-verilerin-korunmasi
Some providers may store data outside the EU, such as in the US. In these cases, they are certified under the EU–US Privacy Shield framework or are bound by equivalent contractual safeguards.
Cookies
Our websites use cookies to:
- Verify and secure logins
- Personalise your experience
- Analyse site performance and usage
- Prevent fraudulent activity
You may opt out of cookies via your browser settings, though some features may not function as intended.
Your Choices
You will only receive marketing communications if you have given prior consent. You can change your preferences or unsubscribe at any time by using the link in our emails or contacting us at [email protected].
Your Rights
Under GDPR, you have the right to:
- Access, correct, or delete your data
- Restrict or object to certain processing
- Withdraw consent where applicable
To exercise these rights, please email [email protected] We will verify your identity before processing any requests.
Complaints
If you have concerns about how we handle your data, please contact [email protected]
You can also contact the Information Commissioner’s Office at https://ico.org.uk.
Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our websites.
